{"version":"1.0","provider_name":"bwrdd ymddygiad gorfodi","provider_url":"https:\/\/enforcementconductboard.org\/cy","author_name":"mattchilds303","author_url":"https:\/\/enforcementconductboard.org\/cy\/author\/mattchilds303\/","title":"Complaints policies and guidance","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"VbIRHXwAiK\"><a href=\"https:\/\/enforcementconductboard.org\/cy\/complaints-policies-and-guidance\/\">Polis\u00efau a chanllawiau cwynion<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/enforcementconductboard.org\/cy\/complaints-policies-and-guidance\/embed\/#?secret=VbIRHXwAiK\" width=\"600\" height=\"338\" title=\"&#8220;Complaints policies and guidance&#8221; &#8212; enforcementconductboard\" data-secret=\"VbIRHXwAiK\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/enforcementconductboard.org\/wp-includes\/js\/wp-embed.min.js\n<\/script>","description":"Our Work Complaints policies and guidance 2024\/25 Consultation response on ECB approach to Complaints Handling and Sanctions\u00a0\u00a0\u00a0\u00a0\u00a0 Download PDF Overview A key aspect of delivering our mission is ensuring that when people believe they haven\u2019t been treated fairly, they are able to complain easily and to have their complaint dealt with, quickly and equitably. We [&hellip;]","thumbnail_url":"https:\/\/enforcementconductboard.org\/wp-content\/uploads\/2022\/10\/Bailiff-at-door.jpg","thumbnail_width":1200,"thumbnail_height":800}