{"id":6868,"date":"2025-01-02T09:29:58","date_gmt":"2025-01-02T09:29:58","guid":{"rendered":"https:\/\/enforcementconductboard.org\/?page_id=6868"},"modified":"2025-02-11T08:20:07","modified_gmt":"2025-02-11T08:20:07","slug":"complaint-form-page-6","status":"publish","type":"page","link":"https:\/\/enforcementconductboard.org\/cy\/complaint-form-page-6\/","title":{"rendered":"Complaint form page 6"},"content":{"rendered":"
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Proses gwyno'r cwmni gorfodi.

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Rydym wedi cyhoeddi ein safonau a chanllawiau cwynion<\/a> ac rydym yn disgwyl i gwmn\u00efau gorfodi drosglwyddo i\u2019r safonau cwynion newydd o fis Ebrill 2025.<\/p>

Yn ystod y cyfnod pontio (hyd at 1 Ebrill 2025), gall cwmn\u00efau gorfodi barhau i weithredu eu proses gwyno bresennol a bydd manylion am hynny ar gael ar eu gwefan. Gallai hyn olygu y bydd gan gwmn\u00efau gorfodi fwy nag un cam ffurfiol yn eu proses gwyno.<\/p>

O fis Ebrill 2025, bydd pob cwmni gorfodi yn ceisio datrys eich cwyn yn anffurfiol yn gyntaf.<\/p>

Os nad yw hynny'n bosibl, bydd y cwmni gorfodi yn symud eich cwyn ymlaen i'w cam cwyn ffurfiol.<\/p>

O fis Ebrill 2025, rydym yn disgwyl i gwmn\u00efau gorfodi gwblhau eu hystyriaeth ffurfiol o g\u0175yn o fewn 20 diwrnod gwaith ar \u00f4l iddi gael ei chydnabod.\u00a0<\/p>

Mae\u2019n bosibl y byddwn yn ymchwilio i g\u0175yn os nad yw\u2019r cwmni gorfodi wedi ymateb i chi o fewn 20 diwrnod gwaith.\u00a0<\/p>

Unwaith y byddwch wedi derbyn ymateb terfynol y cwmni gorfodi i'ch cwyn, rydych wedi cwblhau eu proses gwyno.<\/p>

A ydych naill ai wedi cwblhau proses gwyno\u2019r cwmni gorfodi neu a ydych wedi bod yn aros am ymateb gan y cwmni gorfodi am fwy nag 20 diwrnod gwaith?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tNac ydw<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\n\t\t\t\t<\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tYn \u00f4l i'r cwestiwn blaenorol\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

The enforcement firm\u2019s complaints process. We have published our complaints standards and guidance and we expect enforcement firms to transition to the new complaints standards from April 2025. During the transition period (up to 1 April 2025), enforcement firms may continue to operate their current complaints process and details about that will be available on […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-6868","page","type-page","status-publish","hentry"],"yoast_head":"\nComplaint form page 6 - enforcementconductboard<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enforcementconductboard.org\/cy\/complaint-form-page-6\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaint form page 6\" \/>\n<meta property=\"og:description\" content=\"The enforcement firm\u2019s complaints process. 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