Research
ECB commissioned award winning M.E.L to lead first of its kind research into doorstep interactions of enforcement agents. Researchers visited a selection of ECB accredited enforcement firms, of all sizes, and choosing and viewing random samples of body worn video (BWV) taken during enforcement visits. The samples videos were assessed by the researchers against criteria that the ECB have developed in collaboration with debt advice and enforcement industry experts.
ECB commissioned independent research agency, Thinks Insight and Strategy to run a series of workshops with enforcement agents as well as carrying out a number of depth interviews with those who have lived experience of enforcement action. This research was conducted in May 2024 as part of the engagement for our standards project
ECB commissioned Revealing Reality to research some people’s experience of enforcement action.
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Press releases
ECB and HCEOA sign agreement
The ECB appoints two new Board members
Statement and Briefing on Linking of Enforcement Fees
First Local Authorities sign up to be ECB accredited
Latest Press Release
ECB and HCEOA sign agreement
Enforcement Conduct Board and High Court Enforcement Officers Association sign agreement on complaints handling protocols.
Blog
ECB Chair’s Blog – November 2025
ECB Chair’s Blog – October 2025
CEO Newsletter September 2025
ECB Chair’s Blog – September 2025
ECB Chair’s Blog – July 2025
ECB Chair’s Blog – April 2025
ECB Chair’s Blog – March 2025
Complaints Investigator’s Blog:
Consultation on draft business plan for 2025/26
Latest Blog Post
ECB Chair’s Blog – November 2025
It was an online Board meeting in November and it was excellent to have our second new Board member, Delroy Corinaldi, observing the meeting in preparation for starting on the Board formally from January.
Briefings
Statutory Regulation Briefing June 2025
ECB blueprint for statutory regulation of the enforcement (bailiff) sector
ECB blueprint for statutory regulation of the enforcement (bailiff) sector
ECB blueprint for statutory regulation of the enforcement (bailiff) sector – INFOGRAPHIC
ECB Response to Regulation of Debt Enforcement Consultation July 2025